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“Content builds relationships. Relationships are built on trust. Trust drives revenue.” – Andrew Davis

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The Importance of Great Customer Service

Evan Carroll shared the story of his nightmare when a glass of water spilled over his laptop when trying to meet a tight deadline. At the Digital Branding Analytics Miami 2019 Conference, he was sure to mention how the experience after that incident at the Apple Store...

What is True Leadership?

Joni Fernandez Marmo is the definition of what is being a leader. At the Digital Branding Analytics Miami 2019 Conference, Joni shared what made her achieve her goals in the corporate world. Her definition of Leadership is simple, yet to the point: “Leadership is the...

Do’s and Don’ts of a Client Strategy Assignment

First of all, I want to share with the world something: I am 80% done with my master’s degree and I couldn’t be more excited!! This semester, as part of my Social Media Marketing class with Dr. Lin Humphrey, we had the task of crafting a Client Strategy for an...